F.1 General
22.0013GPPPrinciples of circuit telecommunication services supported by a Public Land Mobile Network (PLMN)Release 17TS
Indications of call progress, such as ringing, engaged, unobtainable, and no radio channel, may in principle be verbal message, tones, displayed text or graphical symbols. Which combination of these applies may depend on the message, the UE and selection by the user or PLMN operator. However, verbal announcements will generally be reserved for situations which are peculiar to a mobile network, where users may be unfamiliar with any tone chosen to indicate conditions such as "call diversion" or "subscriber not available".
It may also be desirable to add comfort indications (e.g. tones, noise, music, clicks) while a call is being connected, since silence may cause an unfamiliar user to believe that nothing is happening.
Generally, on data calls, and on the data part of alternate speech/data or speech-followed-by-data calls, PLMN generated network tones and announcements should be muted.